Payment options

• ✅ Tamara as a payment option, is shown within range based on the min/max configurations set for the merchant account

Checkout

• ✅ Users can trigger checkout and complete it successfully
• ✅ Checkout language (English/Arabic) matches the store interface
• ✅ Checkout details match the order at the store
  • For QR-code integration, item details are not validated.
• ✅ Order status matches the expected status on order completion (Fully Captured)
• ✅ If the customer does not complete the payment within 15 mins (default timer), the payment link will be automatically Expired.
  • If the merchant wants to void the payment link explicitly, it can be done using: Void Checkout Session API
• ✅ If the checkout session is manually Cancelled by the customer, Tamara marks it as Expired immediately, instead of waiting for the default checkout session expiry time.
• ✅ Order payload is passed correctly (order reference id, items' details, totals, consumer details)
• ✅ All scenarios are tested
  • ✅ Success
  • ✅ Cancelation
  • ✅ Failure:
    • To test the Declined scenario, it can be done using: the Decline scenario provided here

Post-Order

• ✅ Communication with customer mentions Tamara as the payment method
• ✅ Customers receive order updates on shipping (from the merchant, if Tamara capture notifications are off)

Order Management

• ✅ Order updates are triggered correctly from the dashboard or merchant OMS, if integrated, and reflect correctly at Tamara
• ✅ Order status at merchant end and Tamara end are synced/matched
• ✅ Check for order status - Pull Mechanism
• ✅ Refunds flow (a refund API call is triggered to Tamara on refund happening from different initiation points)
  • ✅ Full refund
  • ✅ Partial refund*
• ✅ All Tamara orders refunds are handled over Tamara ONLY; refund to store wallet, etc., is NOT allowed.

Status Page

• ✅ Relevant merchant stakeholders should subscribe to statuspage.tamara.com to get notifications regarding any planned maintenance activities, system updates or incidents.

Tamara SSL certificate

• ✅ ONLY for merchants using SSL certificate pinning to connect with Tamara system - a security measure that ensures connections are only made to trusted servers like Tamara - Integration Manager or Account Manager to provide the latest certificate, on requirement.

Tamara IPs whitelisting

• ✅ ONLY for merchants needing to whitelist Tamara IPs to connect with Tamara system - Integration Manager or Account Manager to provide the latest list of IPs, on requirement.

*To be covered if you support such cases in your store's flow