On the Tamara Partners Portal left sidebar menu, under Disputes then Action required tab. There you will find the different dispute cases that need to be resolved.
Then click on the dispute case to see the case details or click on
Respond button to directly respond on the case, you will then be redirected to the case details page.
On the case details page, click on
A pop up will appear, then select “I already fulfilled this order!" option.
Fill in the dispute comment and upload any supporting documents, then select the
Dispute will move to
Under Reviewstatus, Tamara team will review the dispute and respond accordingly.
Updated about 2 months ago