Challenge claim

This API lets you challenge a claim for records that you disagree with.

Claims APIs are available only for our sandbox environment currently.

Challenge is only allowed when claim_status is open. The claim moves to under_review for Tamara.

Always send Idempotency-Key to challenge a claim.

Path Params
integer
required
Defaults to 792914

Claim identifier

Body Params
string
required
Defaults to Item was delivered; tracking attached in portal

Must be non-empty after trim, and has a maximum length of 1000 characters.

string
Defaults to merchant-system

Caller system or user identifier for audit; maximum length 255 characters

attachments[]
array of files
Defaults to /Users/merchant/Desktop/customer-photo_1759740000_a1b2c3d4.jpg

Up to 20 files; type, size and file-signature checks apply

Headers
string
Defaults to <unique-key-per-logical-operation>

Unique key per logical challenge operation (Strongly recommended)

Responses

Language
Credentials
Bearer
URL
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Response
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application/json