post
https://{environment}.tamara.co/claim-management/partner/v1/claims//accept
This API lets you accept a claim and issue a refund for that claim.
Outcomes
| Settlement | Case | claim_status |
|---|---|---|
| Refund | Amount < remaining claim | under_review |
| Refund | Amount ≥ remaining claim | closed |
| Cancel | Cancel does not finish the order | under_review |
| Cancel | Cancel finishes the order | closed |
- Settlement matches Partner Portal:
- Refund when the customer has already been charged
- Cancel when the order amount can still be cancelled (customer not charged yet)
- The request field is always refund_amount (settlement amount), including when Accept cancels.
- Cancel finishes the order when:
order_canceled_amount + refund_amount + order_captured_amount ≥ order_total_amount- Use amounts from the claim list or detail response.
- Settling only the claim amount can leave the claim
under_reviewif the order total is larger.