WooCommerce Refund Order

The plugin supports both partial refund and full refund, depending on how many order items you want to refund.

1. Click on WooCommerce > Orders.

2. Click on a particular Order -> Order details will be displayed.

Make sure the current payment status of the order was already captured before making a refund.

3. Fully Refund

To Fully Refund, click on 'Status' and select 'Refunded' then click 'Update'.

Once the refund event is triggered, the plugin will call the Fully Refund API for that order. The order status will be changed to 'Refunded'.

4. Partially Refund

Also ensure that the current payment status of that order was already captured before making a refund.

Then click on 'Refund' to expand the refund section.

Input the number of each item in the order that you wish to partially refund, then click on 'Refund [amount] manually'

An alert will appear to confirm whether you want to perform this action.

Once the partial refund event is triggered, the plugin will call the Partial Refund API for that order.

• If it is partial refund, the status of the order is 'Completed' (or the same with 'Capture' event trigger status).
• The order status will be automatically changed to 'Refunded' (Fully Refund) if all items in that order are partially refunded.